Calgary to Vancouver | Free Airport Pickup | 7-Day VIA Rail Train & Bus Tour | Banff, Yoho, Jasper National Parks, Six Major Lakes, Second-Largest Icefield
VA7-13999- Reward Points
incl. Tax
VIA Economy Seat (E)
- Departure: Calgary
- Leave: Vancouver
- Duration: 7 Day(s)
Dates & Prices
Highlights
- Complimentary national park passes valid for the entire summer (travel dates between May 1 and October 31)
- Canada's VIA Rail, a train ride you must take once in your life, journeys from snow-covered forests to coastal harbors
- Enter Calgary and exit Vancouver with no backtracking, a 7-day all-scenic itinerary.
- Visit three world-famous national parks—Banff, Jasper and Yoho—in one trip with no regrets
- Step into the hall of time, open the door to heritage travel, blend natural landscapes with human history, and take a cable car up to overlook Lake Louise.
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A special arrangement is made for a tour guide to wait in the hotel lobby on your arrival day to answer questions about the itinerary for the following day, allowing you to start your trip with greater ease and peace of mind.
Time: 17:00 – 17:15 daily (Voluntary attendance)
Venue: Lobby of Best Western Hotel
Itinerary
- Details
- Brief
| Day | Itinerary | Attractions | Note |
| Day 1 | Place of Origin - Calgary | Calgary |
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| Day 2 | Calgary - Banff - Lake Louise - Moraine Lake - Yoho National Park - Emerald Lake - Natural Bridge - Banff | Banff Town Area / Lake Louise / Moraine Lake / Yoho National Park / Emerald lake / Natural Bridge Banff |
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| Day 3 | Banff - Banff Gondola - Bow Falls - Fairmont Banff Springs Hotel - Johnston Canyon - Banff | Banff Gondola / Sulphur Mountain / Bow Falls / The Fairmont Banff Springs / Johnston Canyon / Banff Town Area |
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| Day 4 | Banff - Peyto Lake - Icefields Parkway - Ice Explorer, Glacier Skywalk - Athabasca Falls - Jasper | Peyto Lake / Rocky Mountain Icefields Parkway / The Glacier Skywalk / Athabasca Falls / Jasper Town / Crowfoot Glacier | |
| Day 5 | Jasper - Medicine Lake - Maligne Lake - Free time in Jasper | Medicine Lake / Maligne Lake / Maligne Canyon / Jasper Town / Fairmont Jasper Park Lodge / Beauvert Lake |
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| Day 6 | Jasper - VIA Rail | Jasper Town / VIA Rail Canada |
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| Day 7 | Arrival in Vancouver | Vancouver |
|
D1
Day 1
Place of Origin - Calgary
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Attractions
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Meal
Breakfast: at your own expense; Lunch: at your own expense; Dinner: at your own expense
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Accommodation
Best Western Premier Calgary Plaza Hotel in Calgary or similar
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Description
# Airport Pick-up Arrangement:
Airport pick-up service is included in the itinerary. Please provide your flight information at least 3 days in advance. If flight details are submitted within 3 days prior to departure, complimentary airport pick-up will not be available.
## Complimentary Airport Pick-up Service
Each booking entitles you to one free airport pick-up at YYC Airport on the start date of your trip. Paid pick-up service is available for multiple pick-up trips.
### Service Hours for Free Airport Pick-up
6:30 – 22:30. Please note that the last shuttle guided by tour departs at 22:00, and the final hotel shuttle bus leaves at 22:30. If you miss either shuttle, you will need to make your own way to the hotel.
## Private Paid Airport Transfer
Private transfer can be booked for flights arriving between 7:00 and 23:00. Please contact customer service for pricing details. A maximum of 4 guests are allowed per booking.
### Pick-up Method
We will arrange either a Western Star tour guide pick-up or hotel shuttle flexibly based on your flight arrival time. Guests with similar arrival times will share the same shuttle bus, which may result in a short waiting period at the airport. We appreciate your understanding.
### Pick-up Locations
1. Western Star Tour Guide Pick-up:
Available at 10:00 / 12:00 / 14:00 / 16:00 / 18:00 / 20:00 / 22:00 (exact time subject to flight details)
Lounge Area inside Gate 11, Arrivals Level
2. Hotel Shuttle Pick-up:
6:30 – 22:30 (exact time subject to flight details)
Parking Space 16, outside Gate 4, Arrivals Hall, Calgary Airport
## Important Reminders
The exact pick-up time and location shall be subject to the SMS notification sent 3 days before your tour departure. If your mobile number starts with +86, you may leave your WeChat ID in the order notes so we can send pick-up information via WeChat in case the SMS fails to deliver.
If airport transfer is included in your itinerary yet the scheduled pick-up cannot be completed due to delayed or inaccurate flight information provided by guests, guests shall travel to the hotel at their own expense. If a new pick-up needs to be arranged, the travel agency can provide private paid transfers based on actual conditions with separate charges applicable.
# itinerary
# Itinerary Arrangement
Welcome to Calgary! Here you will embark on a journey blessed by nature. Snow-capped peaks, lush alpine meadows, turquoise glacial lakes, dense primeval forests and diverse wildlife will unfold right before your eyes. Immerse yourself in nature, unwind, savour local delicacies, leisurely embrace the joy of blending with wilderness, and leave all worldly worries behind.
Guests arriving one day early or before 12:00 noon on the tour date may pre-book the self-paid "Calgary City Tours":
1) One-Day City Walk Tour (YYCCW): Cultural Heritage Village Time Travel (admission ticket included) + Downtown Calgary CBD Exploration + Check-in at Popular Landmarks
(Departs at 9:00 AM, includes round-trip transfer and guided tour, around 8 hours; minimum 4 guests to operate)
2) Half-Day City Tour A (YYC-A): Downtown Calgary CBD Exploration + Check-in at Popular Landmarks + The Core Shopping Centre
(For flights arriving before 12:00 noon; departs at 13:30, total duration 5 hours; minimum 4 guests per group)
3) Half-Day City Tour C (YYC-C): Discount Outlet Shopping Spree
(For flights arriving before 12:00 noon; departs at 13:30, total duration 5 hours; minimum 4 guests per group)
4) Half-Day City Tour D (YYC-D): Fun Shopping at Chinook Centre
(For flights arriving before 12:00 noon; departs at 13:30, total duration 5 hours; minimum 4 guests per group) -
Things to Know
- The sequence of itineraries for this product will be rearranged based on tourists' group registration dates, local weather and other factors, while all sightseeing contents remain unchanged. The itinerary sequence shown below is for reference only, subject to the final tour departure notice.
D2
Day 2
Calgary - Banff - Lake Louise - Moraine Lake - Yoho National Park - Emerald Lake - Natural Bridge - Banff
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Meet Point
G assemble at designated location
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Attractions
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Meal
Breakfast: Available for additional order; Lunch: Available for additional order; Dinner: At your own expense
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Accommodation
Mount Royal Hotel / Banff Inn / Canalta Lodge / Caribou Lodge / Rundlestone Lodge in Banff Town or similar
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Description
Itinerary:
Calgary - Banff - Lake Louise (75 mins) - Moraine Lake (60 mins) - Lunch at Lake Louise Village (at own expense; Grill & Bar lunch add-on available, 45 mins) - Emerald Lake (20 mins) - Natural Bridge (15 mins) - Banff
Depart the hotel early in the morning and head west along Highway 1. The rugged and precipitous Castle Mountain will come into view, and shortly afterward, you will arrive at Lake Louise, the most renowned lake in the Rocky Mountains. Under the sunlight, the mineral-rich lake water shimmers with a mesmerizing sapphire blue, enclosed on three sides by the towering Victoria Glacier. Resembling a jade gem scattered amid the mountains, it has earned the moniker "Sapphire of the Rockies". Glancing back from the lakeshore, the Fairmont Chateau Lake Louise stands serenely among pine forests, welcoming visitors. Afterwards, hike to the top of the trail, where the crystal-clear turquoise waters of seasonal Moraine Lake reflect the jagged Ten Peaks. Standing at the vantage point, you will soak in the full panoramic view of the lake and mountain scenery, losing all sense of time. After leaving Moraine Lake, proceed to Lake Louise Village for lunch (at own expense; Chinese or Western plated meals available as add-ons). Following lunch, continue westward, passing the Spiral Tunnel built through the toil and hardship of Pacific Railway workers before entering Yoho National Park. You will then reach the secluded Emerald Lake, where red canoes ripple across the tranquil water surface. Next, visit Natural Bridge, formed by centuries of erosion by the Kicking Horse River. The river channel, ancient pine trees, distant mountains and shallow shoals together form a breathtaking landscape painting. Drive back to Banff.
*Moraine Lake: Seasonal access. Tentative opening period: Victoria Day long weekend in May through late September / early October each year, subject to official notice from the national park administration. If closed and inaccessible, alternative attractions will be provided: Lake Minnewanka (30 mins) + Two Jack Lake (15 mins). Mandatory fees for Moraine Lake will be waived. -
Things to Know
- The arrival time in Banff may be subject to change depending on the schedule of activity programs. We appreciate your understanding.
D3
Day 3
Banff - Banff Gondola - Bow Falls - Fairmont Banff Springs Hotel - Johnston Canyon - Banff
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Meet Point
Gather at the designated location
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Attractions
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Meal
Breakfast: available as an add-on; Lunch: available as an add-on; Dinner: at your own expense
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Accommodation
Mount Royal Hotel / Banff Inn / Canalta Lodg / Caribou Lodge / Rundlestone Lodge in Banff Town or equivalent hotels
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Description
# Itinerary:
Banff – Banff Gondola (own expense, 90 minutes) – Hoodoos (15 minutes) – Bow Falls (15 minutes) – Surprise Corner (15 minutes) – Fairmont Banff Springs Hotel & Lunch (own expense; French bistro set meal available as add-on, 90 minutes) – Johnston Canyon (60 minutes) – Check in to hotel
In the early morning, take a coach to Banff National Park. Upon arriving at Sulphur Mountain, board the Banff Gondola (own expense). As the gondola ascends slowly, admire the snow-laden alpine scenery surrounded by rolling snow-capped peaks. Afterwards, head to the Hoodoos towering above the Bow River bank, then witness the mighty Bow Falls roaring down the river. Dark rock formations contrast vividly with foaming white rushing water, just like a grand river surging eastward. Next, arrive at Surprise Corner for distant views of Fairmont Banff Springs Hotel and the Bow River. You will then tour the Scottish castle-style Fairmont Banff Springs Hotel and stop here for lunch at your own cost. After lunch, explore Johnston Canyon, one of the three major canyons in the Rocky Mountains, and follow the trail to the front of the rushing waterfalls. (In case of force majeure such as scenic area maintenance and closure, the trip will be adjusted to visit Lake Minnewanka and Two Jack Lake.) Check into the hotel in Banff in the evening. -
Things to Know
- You may tick the box to add a gourmet package if needed. **Lunch will be a French bistro-style meal served at Fairmont Banff Springs Hotel, where Banff’s charm is infused into every bite. A UNESCO World Heritage Site, Fairmont Banff Springs Hotel features Scottish castle architecture, sits on the Bow River, and stands as an iconic landmark of the Canadian Rockies.**
- The arrival time in Banff may vary depending on the schedule of activity items, and we appreciate your understanding.
- The actual sequence of the itinerary may be adjusted depending on the departure date of the tour group to ensure a smooth trip.
D4
Day 4
Banff - Peyto Lake - Icefields Parkway - Ice Explorer, Glacier Skywalk - Athabasca Falls - Jasper
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Meet Point
Gather at the designated location
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Attractions
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Meal
Breakfast: Available for additional order; Lunch: Available for additional order; Dinner: At your own expense
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Accommodation
Athabasca Hotel in Jasper Town or similar
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Description
# Itinerary Arrangement:
Banff – Crowfoot Glacier – Peyto Lake (30 mins) – Icefields Parkway – Lunch (at your own expense; buffet lunch available for additional booking, 45 mins) – Ice Explorer & Glacier Skywalk (at your own expense, 150 mins) – Athabasca Falls (30 mins) – Check in at hotel in Jasper
Depart from your hotel in Banff in the morning and catch distant views of Crowfoot Glacier along the way, then proceed to Peyto Lake. In case of force majeure such as park maintenance and closure, the visit will be substituted with Waterfowl Lake. This maple-leaf-shaped lake looks like a turquoise ribbon embedded in the valleys of the Canadian Rockies. Afterwards, buffet lunch (at your own expense) will be arranged at The Crossing Resort. Continue driving along the scenic Highway 93 Icefields Parkway until you reach the Icefield Centre. Board the Ice Explorer (at your own expense) to travel across Athabasca Glacier and witness nature’s accumulation over millions of years. You may also step onto the 280-metre-high Glacier Skywalk (at your own expense) to take in the full panorama of Sunwapta Valley; when mist and clouds roll in, you will feel as if walking among the clouds. Later, head to Athabasca Falls, a 23-metre waterfall carved by glacial meltwater erosion, before driving to Jasper Town and checking into the local hotel.
*Operating hours for Ice Explorer and Glacier Skywalk (at your own expense): May 1 – October 12.*
Starting from October 13, the itinerary will include stops at scenic spots without bookings for Ice Explorer and Glacier Skywalk:
- Fine weather: Guests can take an easy hike on the hills in front of the glacier (around 60 mins) to get up-close views of the glacial landscape.
- Poor weather: Follow the tour guide’s arrangement to view the glacier from a distance, with an extra stop at Waterfowl Lake added to the trip.
D5
Day 5
Jasper - Medicine Lake - Maligne Lake - Free time in Jasper
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Meet Point
Gather at the designated location
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Attractions
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Meal
Breakfast: available for additional booking; Lunch: available for additional booking; Dinner: at your own expense
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Accommodation
Athabasca Hotel in Jasper Town or similar
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Description
# Itinerary Arrangement:
Jasper – Medicine Lake – Maligne Lake (Optional Boat Cruise, 90 minutes) – Lunch at Maligne Lake (At your own expense, 45 minutes) – Free time in Jasper Town, Overnight stay in Jasper Town
Depart from your hotel in Jasper and pass by [Medicine Lake], then arrive at [Maligne Lake], the world’s second-largest glacial lake, located at the end of the route. Board [Maligne Lake Cruise (Optional, Seasonal Operation)*] and cruise along the 22-kilometre-long lake, slowly approaching [Spirit Island], known as "the meeting place of gods". After [Lunch at Maligne Lake (At your own expense)], proceed to [Maligne Canyon*], the longest and deepest canyon in the Canadian Rockies. (Due to the 2024 wildfires, this stop may be replaced with Fairmont Jasper Park Lodge and Lake Beauvert depending on the national park’s opening status.) Carved by glacial erosion, the canyon features deep, craggy rock formations and stunning scenery. After returning to town from the Maligne Lake scenic area, you will be dismissed from the group in Jasper Town. The afternoon is reserved for free exploration, and you will continue to stay at a hotel in Jasper Town for the night.
*Maligne Lake Cruise (Optional) operates from May 29 to October 11. The schedule is subject to adjustment based on lake ice conditions. When the cruise service is unavailable, the alternative itinerary includes a 45-minute stop at Pyramid Lake and a 15-minute stop at Patricia Lake.
Maligne Canyon* may be substituted with Fairmont Jasper Park Lodge and Lake Beauvert (30 minutes total) subject to national park opening status due to the impact of the 2024 wildfires. -
Things to Know
- You may tick to add a gourmet package if needed. **Lunch will be served at Historical Chalet Restaurant by Maligne Lake. Local chefs select regional ingredients to infuse the unique vibes of nature, exploration and adventure into a wide array of exquisite dishes. (Groups with fewer than 15 simultaneous bookings may be offered plated meals or la carte lunch including soup, main course and dessert.)**
D6
Day 6
Jasper - VIA Rail
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Meet Point
Please arrive at the train station at least 90 minutes in advance to complete relevant procedures (the train is scheduled to depart at 9:00 a.m.).
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Attractions
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Meal
Breakfast: available for additional order; Lunch: (at your own expense); Dinner: (at your own expense)
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Accommodation
On board VIA Rail train
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Description
# Itinerary Arrangement
## Itinerary Overview
The train will arrive at Jasper Railway Station at approximately 8:00 a.m. Please arrive at the station at least 90 minutes in advance to complete relevant procedures (the train departs at 9:00 a.m.). This is a VIA rail trip from Jasper to Vancouver (a journey of about 23.5 hours), arriving at Vancouver Pacific Railway Station at 8:00 a.m. the next day.
Address of Jasper Railway Station: Jasper station, 607 Connaught Dr, Jasper, AB T0E 1E0
Departing from Jasper, you will embark on a distinctive Rocky Mountain rail journey. The 800-kilometer route unfolds spectacular mountain and river scenery showcasing the full splendor of the Rockies. You will pass through alpine meadows and travel amid snow-capped peaks and waterfalls, with white glaciers stretching beneath cerulean skies. You may catch distant views of Mount Robson, Canada’s highest mountain. As writers and poets once put it: "The Rockies are a temple worthy of reverence, one that cleanses the soul." When the sun sets and night falls, you will fall asleep surrounded by unspoiled wilderness.
## Notes
No West Star tour guide service will be provided for this day’s itinerary, which is self-guided. For assistance, you may contact the itinerary service hotline listed in the Trip Confirmation Form in advance.
The train departs at 9:00 a.m. Please arrive at the station no later than 90 minutes ahead of departure for check-in and luggage consignment (processing requires valid identification and your VIA Rail e-ticket).
### Luggage Allowances (vary based on your booked rail cabin class)
- Economy Seat: 1 checked luggage piece meeting airline size standards (23kg) + 1 carry-on luggage piece meeting airline size standards (7kg) + 1 personal item (e.g., laptop bag or garment bag)
- Comfort Sleeper: 1 checked luggage piece meeting airline size standards (23kg) + 2 carry-on luggage pieces meeting airline size standards (7kg each) + 1 personal item (e.g., laptop bag or garment bag)
- Comfort Cabin: 1 checked luggage piece meeting airline size standards (23kg) + 2 carry-on luggage pieces meeting airline size standards (7kg each) + 1 personal item (e.g., laptop bag or garment bag)
### Meal Arrangements (vary based on your booked rail cabin class)
- Economy Seat: Meals not included; a variety of light meals and snacks are available for purchase onboard at your own expense.
- Comfort Sleeper: One lunch and one dinner included; alcoholic beverages at personal cost.
- Comfort Cabin: One lunch and one dinner included; alcoholic beverages at personal cost.
Avoid scheduling critical connecting arrangements (such as flights or pre-booked scenic spot visits) on the day of arrival, to prevent disruptions to subsequent plans caused by train delays.
## Special Remarks
This travel package includes a train ticket for VIA Rail Canada. All train operation information and refund & rescheduling policies applicable to accidents or force majeure events are subject to the final announcements released by VIA Rail Canada.
In the event of train cancellations or delays resulting from force majeure circumstances (including but not limited to capacity adjustments by transportation operators, temporary closures of airports or stations, service cancellations by transport companies, weather conditions, traffic control, etc.), the travel agency will make every reasonable effort to assist you with relevant changes. However, any additional expenses incurred as a result (such as accommodation, transportation, dining, etc.) shall be borne solely by the traveler.
Travel insurance is strongly recommended. -
Things to Know
- Please contact customer service to confirm the detailed prices of different packages for train cabin upgrade.
- The travel time of the VIA train from Jasper to Vancouver is approximately 19 hours.
D7
Day 7
Arrival in Vancouver
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Attractions
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Meal
Breakfast: At your own expense; Lunch: At your own expense; Dinner: At your own expense
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Description
Itinerary Arrangement:
Arrive at [Pacific Central Station] at approximately 8:00 a.m. Vancouver Time. Welcome to Vancouver. Upon arrival at Vancouver Pacific Central Station, the tour will conclude and the group will disband on your own.
Address of Pacific Central Station: 1150 Station St, Vancouver, BC V6A 4C7 -
Things to Know
- This is the estimated arrival time. We recommend that you do not arrange any connecting transportation on the same day to avoid disruptions to your travel plans due to train delays.
- If flights or trains are cancelled or delayed due to unexpected incidents and force majeure, including but not limited to capacity allocation adjustments by transportation companies, temporary closures of airports or stations, temporary service cancellations by transportation carriers, weather conditions, and transportation control measures, the travel agency will make every reasonable effort to assist you in handling modification procedures.
- This product includes bundled train tickets for VIA Rail Canada. All train information and refund and rescheduling policies shall be subject to the final confirmation issued by VIA Rail Canada, the railway operator.
- It is strongly recommended that you purchase relevant travel insurance in advance.
END
The End
Packages
VIA Economy Seat (E)
Shared restrooms, showers, dining cars and observation cars; no meals included; no seat reservation service availableSingle Room
$1840.09$1897Double Room
$1136.84$1172Triple Room
$1026.26$1058Quad Room
$902.1$930Child
$556.78$574
Departure & Return
Pickup Locations
| Location | Time | Address | Note |
| [Hotel Shuttle Pick-up] Parking Spot 16 outside Door 4 of Arrivals Hall, Calgary International Airport | 06:30 07:30 08:30 09:30 22:30 | 2000 Airport RD NE, Calgary AB T2E 6Z8 | Parking Space 16 outside Gate 4 of the Arrivals Hall |
| [Summer Weststar Guide Airport Pickup] Calgary Airport | 10:00 12:00 14:00 16:00 18:00 20:00 22:00 | 11 Airport RD NE, Calgary, AB T2E | Lounge inside Gate 11, Arrivals Level |
Dropoff Locations
| Location | Time | Address |
| Pacific Central Station (Station Address: 1150 Station St, Vancouver, BC V6A 4C7) | Please consult your tour guide for the drop-off time | 1150 Station St, Vancouver, BC V6A 4C7 |
Includes & Excludes
Includes
- VIA Rail train tickets from Jasper to Vancouver
- Airport Pick-up: Airport transfer service within the designated time frame
- Hotel surcharge in Calgary during the Stampede
- Meals: Only meals provided in VIA Rail sleeper cars or cabins, including 1 lunch and 1 dinner
- VIA Baggage Policy: Each passenger is allowed 2 checked bags with a maximum weight of 23KG per bag and a total linear dimension not exceeding 158CM; 1 carry-on bag with a maximum weight of 11.5KG and dimensions of 43x15x33CM
- Transportation: Comfortable air-conditioned tour buses locally available
- Tour Guide Driver: Bilingual tour guide services in Mandarin and English
- Insurance: Transportation Accident Insurance for the Trip
- 5% Federal Service GST
- Accommodation: Hotels specified in the itinerary, standard rooms (the number of accommodation nights equals the number of travel days minus one)
Excludes
- Front three rows on coach tours / First row on minibus tours, $76 per person (flat rate for adults and children; reservations for airport transfers are unavailable. Contact customer service to make additional bookings and settle the supplementary payment if needed)
- Driver and tour guide service fee (CAD$15 per person per day, CAD$10 per person for each airport transfer)
- Meals throughout the trip (Meals can be arranged at your own expense for part of the itinerary.)
- Ticket fees for the activities mentioned in the itinerary
- Other personal expenses, such as laundry, telephone bills, beverages, shopping, pay TV, etc.
- Additional expenses incurred due to force majeure events such as traffic delays, wars, coups, strikes, weather conditions, aircraft mechanical failures, flight cancellations or schedule changes
- All types of travel insurance
- Fuel surcharge (to be paid on tour, C$5 per person per day, excluding airport pickup service)
- It is strongly recommended that you purchase event tickets together with your order. No additional ticket orders will be accepted within 7 days prior to departure or during the trip.
Notice
Optional activity prices in the excluded list is for reference only.
Attentions
- [Notice on Fuel Surcharge Collection] Due to the persistently high international fuel prices, a fuel surcharge will be levied for summer tour groups to maintain the service quality of summer itineraries: Charge Standard: 5 Canadian Dollars per person per day (excluding the day of airport pick-up). Collection Method: Cash collection during the tour.
- Due to operational restrictions of hotels in Banff, specific bed types cannot be reserved. Hotels will randomly assign either king rooms or twin rooms based on room availability on the day of check-in. We appreciate your understanding!
- Double-check the product; the actual ticket booking price may fluctuate based on the following factors
- 1. The actual price of train tickets is affected by real-time market conditions, including changes in demand, remaining seat availability and so on
- 2. Differences in booking time: The quoted price is calculated at a specific point in time, and the actual fare may change depending on how close the booking date is to the departure date or other market fluctuations.
- 3. It is recommended that you complete your order reservation as soon as you confirm your travel plan to avoid discrepancies, and the actual ticket price shall prevail.
- It is recommended that you book catering packages and activity items included in the itinerary as early as possible. No additional bookings will be accepted 7 days prior to departure and throughout the trip.
- The order of scenic spots and transit cities may be adjusted according to actual travel conditions such as travel schedule, weather, traffic and other objective factors. Visitors are advised not to arrange early departure from the group, otherwise you shall bear any losses incurred due to such changes.
- Please arrive at each designated assembly point 5 to 10 minutes in advance. If you miss the tour bus due to late arrival, you need to proceed to the next assembly point on your own.
- Travelers under 16 years old must be accompanied by adults aged 18 and above when joining the tour group.
- Free activities included in the itinerary will not be refunded if they cannot be provided due to force majeure such as traffic problems and bad weather, or if you fail to participate for personal reasons. We appreciate your understanding.
- Cruise tickets for Maligne Lake are limited controlled resources. When available tickets run out, local travel agencies will allocate resources based on order submission time. We will issue refunds to tourists who fail to secure tickets.
- In the Rocky Mountain Scenic Area, the temperature difference between morning and evening is quite large. The average daytime temperature in summer is 25 degrees Celsius, while the average nighttime temperature ranges from 15 to 18 degrees Celsius. Please pack suitable luggage accordingly.
- The Rocky Mountains enjoy abundant sunshine and strong ultraviolet rays in summer, so please prepare sun protection products. The area has a dry climate, making body lotion also an essential travel item.
- Wild animals are frequently spotted in the Rocky Mountain Scenic Area. Feeding them is strictly prohibited. Do not get off the vehicle to watch if you encounter large wild animals.
- Smoking is strictly prohibited in all hotel rooms throughout the trip. Violators will be fined no less than 300 Canadian dollars.
- Most hotels in the Rocky Mountain area are 3 to 4-story wooden buildings, and some are not equipped with elevators.
- Most hotels in the Rocky Mountain area are 3 to 4-story wooden buildings, and some are not equipped with elevators.
- For environmental protection reasons, hotels in the Rocky Mountain area do not provide toothpaste, toothbrushes, slippers or combs; only body wash, shampoo, conditioner and soap are available.
- In line with living habits in North America, most hotel rooms are not equipped with electric kettles. If you need hot water, please turn to the hotel front desk for help. When no electric kettle is available, use the coffee machine properly to boil water.
- No boiled drinking water is provided within the scenic area. Please prepare it by yourself before departing from the hotel if needed.
- The voltage in Canada is 110V, and the power sockets are three-pronged: one round pin on the top and two parallel flat pins at the bottom.
- It is strongly recommended that you purchase travel medical insurance (including tour cancellation coverage) before joining the tour to safeguard your health, safety and personal interests.
- Please inform us of any dietary restrictions at the time of booking. No temporary adjustments can be made during the tour, and we appreciate your understanding.
- This is a destination-based group tour. Please prepare your valid tourist visa in advance. Also, check and apply for an eTA ahead of time according to your passport type. For more details, please visit http://www.cic.gc.ca/english/visit/eta.asp
- This is a destination-based group tour. Please prepare your valid tourist visa in advance. Also, check and apply for an eTA ahead of time according to your passport type. For more details, please visit http://www.cic.gc.ca/english/visit/eta.asp
- Please be sure to provide accurate and complete information (such as name, gender, contact details, adult or child) when making a reservation to avoid booking errors that may affect your trip.
- Children are required to provide their birthday information in advance to determine whether a child safety seat needs to be prepared beforehand. You shall be held fully responsible for any travel delays or losses arising from missing information.
- If you have not received the Tour Confirmation Letter 7 days prior to your departure, please contact our staff promptly.
- To make your trip more fulfilling, pleasant and smooth, we strongly recommend that you book activity tickets, dining packages and other items at the time of your reservation. No additional bookings will be accepted within 7 days prior to departure or during the trip.
- This is a destination-based group tour for individual travelers. While all promised services and standards are fully maintained, you will be grouped with other tourists for a unified itinerary arrangement. The sequence of the itinerary may be adjusted for different departure dates.
- Due to operational restrictions of hotels in the Banff area, specific bed types cannot be guaranteed. Hotels will randomly assign king rooms or twin rooms based on room availability on the day of check-in. We appreciate your understanding!
- Hotel Star Rating: There is no official hotel star rating system in North America. All hotels arranged for this trip are local brand hotels.
- Standard double rooms in North American hotels are equipped with one large bed or two separate beds. If you have special requests for the bed type, please let us know when making your reservation, and we will do our best to make arrangements.
- The components of the travel product, such as tour vehicles, hotels, restaurants, scenic facilities, languages and cultures, are evaluated by different criteria across regions and countries. We appreciate your understanding. (Bilingual services may be available, including Mandarin and English.)
- Tour vehicles: Vehicles will be arranged according to the group size. For groups with fewer than 24 passengers, the driver will also serve as the tour guide. For groups with 24 or more passengers, there will be one dedicated driver and one dedicated tour guide respectively.
- All operators of various means of transportation, hotels, restaurants and scenic spots used during the itinerary have their own regulations to safeguard tourists' safety and legitimate rights and interests. In the event of accidental injury, death or other losses, matters shall be handled in accordance with the rules formulated by the respective operators. Our company shall not be held liable for any such incidents.
- In case of special circumstances such as bad weather, traffic accidents and other incidents, our company reserves the right to modify or cancel the itinerary.
- In the event of flight cancellations, delays, adverse weather conditions or other travel safety issues, relevant regulations shall apply directly to passengers. Our company shall not be held responsible for any such matters.
- notice
- If transfer service from/to the airport is included in your itinerary, you must provide accurate flight information and arrive at the designated pick-up location in advance. If inaccurate information leads to mistakes in airport pick-up, the travel agency reserves the right to arrange a second transfer service, charge additional pick-up fees at the rate of paid private car transfers, or arrange the next available free airport transfer with vacant seats. Please note that only one airport pick-up service is provided per order!
- Depending on the operational requirements of different hotels, you may be asked to provide a credit card as a deposit for your stay to cover incidental charges incurred during your check-in period (e.g., telephone, laundry, food and beverage).
- All activity tickets and meals must be booked in advance. No additional bookings will be accepted during the tour. We appreciate your understanding.
- During the trip, please arrive at the boarding location at the time agreed with the tour guide for assembly. Do not be late, as this will disrupt the itineraries of other tourists. If you miss the tour bus due to tardiness, you will need to make your own way to the next meeting point and bear all relevant responsibilities. We appreciate your understanding.
- During the tour, you may stay at different hotels. If transfers are needed for guests staying at various hotels, the driver and tour guide will make reasonable arrangements based on the actual group conditions. We appreciate your understanding and cooperation. Thank you.
- During the trip, different vehicles and tour guides may be assigned to serve you. We apologize for any inconvenience this may cause.
- During the trip, if you need to leave the group, please sign the Group Departure Confirmation Form.
- Tourists under the age of 16 must be accompanied by an adult (aged 18 or above) when joining the tour group.
- For complimentary items included in the itinerary, if they cannot be provided due to force majeure such as transportation disruptions or bad weather, or if you are unable to participate due to personal reasons, no refunds will be issued. We appreciate your understanding.
- If you have special requirements (such as bed type, vegetarian meals, baby high chairs, etc.), please notify us at least 7 days prior to your trip. We will try our best to make arrangements, but we cannot guarantee availability.
Policies
No Show
Once the booking is confirmed, an absence or failure to show up on the scheduled date is NO SHOW. No show is non-refundable.
Cancellation
| Cancellation Period | Policy |
| 47 or more days prior to tour departure date | Refund 60% payment |
| 46 days prior to tour departure date | Non-refundable |
Guaranteed!
- Lowest online price
- 48hr price protection
- Extra award credits
- Secure transaction